Being a supervisor takes a great deal of skill. It involves knowing how to manage people well in order to keep productivity high.
We consult with principals and other supervisors about using constructive confrontation to address employees' work performance issues. We also provide information on how to best support employees experiencing difficulties by referring them to EAP.
This online course teaches supervisors about how EAP works, the steps in making a supervisor referral, and how to avoid common pitfalls when managing troubled employees.