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Office of Facilities Management → Key Performance Measures

 

 

Office of Facilities Management
Key Performance Measures

performance   

Organizational Effectiveness

DCP – Enrollment Projection Accuracy

DOM – Work Order Response Time

DOM – Total Work Order Production

DOM – Work Order Backlog

SPO – Quality Inspections

ERT – Electricity Consumption

SERT – Recycling Rates

Workforce Excellence

DOM – Employee Satisfaction

SPO – Leadership Training

SSP – Online Safety Training Completion

SSP – OSHA‐recordable Injury Rates

Financial Monitoring

DOM – Overtime Costs

SSP – Incurred Workers’ Compensation Costs

REM – REM Enterprise Fund revenue/expenses

ERT – Utility Bill Auditing, Credits and Cost Avoidance 

SERT – Energy Cost Avoidance

Customer Satisfaction

DCP – Community Involvement Satisfaction

DCP – Principals' Satisfaction with Enrollment Forecast

DOM – Quality of Maintenance and Repair

DOM – Timeliness of Maintenance and Repair

SPO – Principals' Satisfaction  

SERT – Principals' Satisfaction